A Message for Faxing Is Displayed on Fax Standby Screen
If a message is displayed on the Fax standby screen, take the corresponding action described below.
Message |
Action |
---|---|
Auto redial |
The printer is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document. Wait for the printer to automatically redial the number. If you want to cancel automatic redialing, wait until the printer starts dialing the number and press the Stop button. You can also delete the document from printer's memory to cancel automatic redialing. |
Hang up phone |
The handset is not placed in the handset cradle correctly. Replace the handset correctly. |
Try again in B&W |
The recipient's fax device is not color-compatible. Press the Black button to resend the fax. Alternatively, you select If incompat., B&W for Color transmission in Adv. FAX settings under FAX settings. The printer converts color documents into black & white data if the recipient's fax device does not support color faxing. |
No tone detected |
The telephone line cable with a modular plug may not be plugged in properly. Make sure that the cable is plugged in properly, and resend the fax after a while. If you still cannot send the fax, select OFF for Dial tone detect in Adv. FAX settings under FAX settings. |
Received in memory |
If the printer receives a fax under one of the following conditions, the printer will not be able to print the received fax and will store it in the printer's memory. When the problem is resolved as described, the fax stored in the printer's memory is printed automatically.
|
Busy/no signal |
|
Memory is full |
The printer's memory is full because it has sent/received too many documents, or a detailed document. Print the faxes stored in the printer's memory and delete them from the printer's memory. When sending a fax, resend it. If this message still appears, delete the faxes stored in the printer's memory, divide the faxes for sending, and send them again. When receiving a fax, have the sender resend the faxes. |
FAX info does not match |
Transmission has been canceled because the printer could not detect the recipient's fax device information or the information did not match the dialed number. This message is displayed when Check RX FAX info in Security control under FAX settings is set to ON. For details, see Preventing Mistransmission of Faxes. |
Reception rejected |
Reception has been rejected because the fax matches the fax rejection condition specified by FAX RX reject in Security control under FAX settings. For details, see Rejecting Fax Reception. |
Waiting for report |
If the printer receives a fax under one of the following conditions, the printer will not be able to print the reports. When the problem is resolved as described, the reports are printed automatically.
|